DegenCity Privacy Policy
We at DegenCity Casino take your privacy seriously and are committed to protecting the personal data you share with us. This DegenCity Casino Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you play, deposit, or withdraw funds on our platform. By creating an account and using degencity login services, you agree to the practices described below.
Information We Collect
When you complete degencity register steps or use our degen city login portal, we collect several categories of information necessary to operate our services and comply with our licensing obligations under the Government of the Autonomous Island of Anjouan.
- We collect registration details such as your name, email address, date of birth, and country of residence
- We record transaction data related to degencity deposit and degencity withdrawal activity, including cryptocurrency wallet addresses and bank details used via Swapped
- We track your gaming activity, including wagers placed on degencity slots, degencity live casino games, and sportsbook markets
- We gather technical information such as IP address, device type, and browser data when you access our degencity app or degen city app
- We store communication records when you contact our support team through LiveChat, email, or the Help Center
How We Use Your Information
Our DegenCity platform uses the data we collect to deliver, maintain, and improve our services. We at DegenCity process your information for account verification, fraud prevention, and compliance with anti-money laundering regulations. Our DegenCity Casino systems also use your gameplay history to calculate XP for our loyalty program and to apply the 7-day cashback welcome bonus automatically.
- We use your data to process degencity deposit and degen city withdrawal requests securely
- We analyze your activity to personalize bonus offers, including weekly and monthly rewards
- We use your contact details to send important account notifications and, where permitted, promotional messages
- We monitor transactions to detect suspicious activity and protect against fraud
Cookies and Tracking Technologies
Here at DegenCity, we use cookies and similar technologies to recognize returning players, remember your preferences, and analyze traffic across our website. You can manage cookie settings through your browser, though disabling certain cookies may limit functionality when using degencity casino login or our mobile interface.
Sharing Your Information
We do not sell your personal data to third parties. However, our DegenCity operations require limited sharing of information with trusted partners to function properly.
- We share data with payment processors and blockchain networks to complete degencity deposit and degencity withdrawal transactions
- We share information with game providers listed on our platform, including Evolution, Pragmatic Play, and Hacksaw Gaming, strictly for gameplay functionality
- We disclose data to regulatory authorities when required under our Anjouan gaming license
- We may share information with fraud prevention and identity verification services
Data Security
Our DegenCity Casino team implements industry-standard security measures to safeguard your personal and financial data. We encrypt sensitive information, restrict internal access, and regularly review our systems to prevent unauthorized access. While we work hard to protect your data, you also play a role in security - we recommend using strong, unique passwords for your degen city casino login credentials.
Your Rights
We respect your rights regarding the personal data we hold. As a player at DegenCity, you may exercise the following rights by contacting our support team.
- You have the right to request access to the personal data we hold about you
- You may ask us to correct inaccurate or incomplete information
- You can request deletion of your data, subject to our legal retention obligations
- You may object to certain uses of your data, such as marketing communications
- You can request a copy of your data in a portable format
Data Retention
We retain your personal information for as long as your account remains active and for a reasonable period afterward to meet legal, accounting, and regulatory requirements. Transaction records related to degencity bonus claims, withdrawals, and deposits are kept in accordance with applicable financial regulations.
International Transfers
Because DegenCity serves an international audience, your data may be processed and stored in jurisdictions outside your country of residence. We ensure that any such transfers are conducted with appropriate safeguards in place to protect your information.
Children's Privacy
Our services are intended strictly for adults. We do not knowingly collect information from individuals under the legal gambling age in their jurisdiction. If we become aware that a minor has registered an account, we will take immediate steps to close it and remove the associated data.
Restricted Jurisdictions
We do not offer our services to residents of certain countries, including the United States, United Kingdom, and several European nations listed in our terms. If you access DegenCity from a restricted location, we reserve the right to suspend your account and decline processing of degen city deposit or degen city withdrawal requests.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this page regularly. Continued use of degencity casino app or our website after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have questions about how we handle your data, you can reach our support team at support@degencity.com, through LiveChat available 24/7, or via our Help Center. We are here to address any privacy concerns related to your degencity casino experience.
Content updated: October 08, 2026