DegenCity Responsible Gaming

At Degen City, we believe that gambling should always remain an enjoyable form of entertainment, never a source of financial or emotional harm. Here at DegenCity, we are committed to promoting safer gambling practices across every product on our platform, from slots and live casino games to sports betting. This page explains the tools, resources, and policies we have put in place to help you stay in control of your play.

Our Commitment to Responsible Gaming

We at DegenCity take player protection seriously and design our platform with safeguards that support informed, balanced decision-making. Our Degen City team works to ensure that every feature - from our XP loyalty program to our welcome cashback offer - is presented transparently, so you always understand the terms before you play. We want your experience with DegenCity Casino to be fun, social, and sustainable, and we encourage every player to treat gambling strictly as entertainment rather than a way to earn income.

Who Should Avoid Gambling

We do not permit anyone under the legal gambling age in their jurisdiction to register a DegenCity login or play on our site.
We ask that you avoid gambling if you are recovering from a gambling disorder or have been advised against it.
We request that residents of our restricted countries refrain from creating a Degen City account, as our services are not available there.
We discourage gambling while under the influence of alcohol or drugs, or during periods of emotional distress.

Recognizing the Signs of Problem Gambling

Our Degen City platform encourages players to periodically check in with themselves about their gambling habits. We suggest you take note if you experience any of the following patterns, as they may indicate that your relationship with gambling needs attention:

You spend more time or money than planned every time you log in to your DegenCity account.
You chase losses by increasing bets or making repeated deposits in a short period.
You neglect work, relationships, or responsibilities because of time spent playing.
You feel anxious, irritable, or distressed when you are unable to access DegenCity casino games.
You borrow money or sell possessions to continue gambling.

If any of these apply to you, we strongly recommend using the tools described below or reaching out to our support team for guidance.

Tools for Safer Play

We at Degen City provide a range of account-level controls that allow you to shape your own gambling boundaries. These tools are accessible directly from your account dashboard once you complete your DegenCity Casino login.

Deposit and Loss Limits

You can set daily, weekly, or monthly limits on how much you deposit or lose. Once a limit is reached, we will automatically prevent further Degen City deposit transactions until the period resets. Lowering a limit takes effect immediately, while increasing one involves a short cooling-off period to protect you from impulsive decisions.

Session Reminders and Reality Checks

We offer optional session reminders that notify you of elapsed playing time and net results at intervals you choose. These notifications help you stay aware of how long you have been engaged with DegenCity casino bonus features, slots, or live tables.

Time-Out and Cooling-Off Periods

If you need a short break, we allow you to activate a temporary time-out ranging from 24 hours to several weeks. During this period, your DegenCity login will remain restricted from placing wagers, and marketing communications will be paused.

Self-Exclusion

For players who require a longer break, we offer self-exclusion periods of six months, one year, or longer. Once activated, we will close access to your account, suspend all Degen City casino bonus offers, and remove you from promotional mailing lists. We do not permit the reopening of a self-excluded account before the chosen period ends, even upon request.

Managing Deposits, Withdrawals and Bonuses Responsibly

We encourage you to treat every DegenCity deposit as money you are comfortable losing, and to view any DegenCity withdrawal as a bonus outcome rather than guaranteed income. Our welcome cashback offer and ongoing rakeback rewards, including our DegenCity Casino bonus, are designed to enhance enjoyment, not to encourage excessive wagering. We recommend reviewing your transaction history regularly, which is available after your Degen City login, to keep track of your overall spending pattern. If you notice frequent, rapid deposits following losses, we suggest pausing and using one of our limit-setting tools before continuing.

Preventing Underage Access

We verify the age and identity of every account holder before processing withdrawals, and we reserve the right to request documentation at any stage. We strongly advise parents and guardians to install filtering software on shared devices to prevent minors from accessing our DegenCity casino platform. If we become aware that an account belongs to a minor, we will immediately close it and void any associated balance or bonus.

Self-Assessment and External Support

We recommend that players periodically complete independent self-assessment questionnaires offered by recognized gambling-support organizations to evaluate their habits honestly. Our Degen City support team can direct you toward international resources, including helplines and counseling services, should you wish to speak with a professional. We also maintain partnerships allowing us to assess and honor VIP or self-exclusion status transferred from other platforms within 48 hours, helping maintain consistent protection across the industry.

How to Reach Us

If you have questions about any of our responsible gambling tools, or if you would like assistance setting limits, pausing your account, or pursuing self-exclusion, our support team is available 24/7 through live chat, our help center, or by email at support@degencity.com. We at DegenCity are here to help you keep your gaming experience safe, controlled, and enjoyable at every step.

Content updated: October 08, 2026